Reasonable Adjustment Flag Posted or Updated on 10 Jul 2024

NHS England has built the digital flag into the NHS Spine to enable health and social care professionals to record, share and review details of reasonable adjustment across health and publicity funded social care, wherever the person is treated nationwide.

The Reasonable Adjustment Digital Flag is a visible marker on a patient's record which identifies the changes that need to be made by health and care services to make services as accessible for disabled people as they are for everyone else.

The Equality Act 2010 [3] states that organisations must make reasonable adjustments for disabled persons to make access to services equitable.

If you feel your needs requires a reasonable adjustment, example, easy read leaflets, appointment letter, large font leaflets, appointments letters, a British Sign Language Interpreter, A quieter room for you to wait in, wheelchair accessibility, offer of an appointment at ground floor level, to be seen with your Carer or support, please speak to our reception team who will be happy to assist you in this.  This information will also be captured in any routine appointment, health check appointment etc, we are also changing our new patient registration forms to include this information.

We will require patients consent for all reasonable adjustment flag to be added. 

If you would like further information, please do not hesitate to contact the surgery.