Repeat Prescriptions

Please note we have 48 hours to arrange any repeat prescriptions. If your order is urgent please ask you nominated pharmacy to mark urgent on your request. We cannot guarantee that the request will be actioned as urgent. We will do our best to meet the requirements.

We do not take repeat prescription requests over the phone. Order any repeat medications with your nominated Pharmacy otherwise you can complete the B part to your repeat prescription and post in the prescription box located at the front gate of the surgery. Our Reception team check this secure black box throughout the day.

Any medications that are a one off issue or “Acute Items” you will need a telephone consultation with the GP to discuss the use of these items. These will not be ordered with your repeats.

If you are due a medication review, please contact the reception team. They will review and arrange a suitable appointment with our in-house pharmacist.

Patient Access

You can use Patient Access for prescription requests, appointment booking, and information on your personal medical record. If you would like to use this access facility ask at reception for a registration form. Once you have an account you can sign in at: www.patientaccess.com

Try the NHS App

You can now use the NHS App. This is a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice. Order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Online, on the app or website where you order repeat prescriptions
At your GP practice
At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

Questions about your prescription

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z