Update to online GP request Posted or Updated on 2 Dec 2025

Our online GP request form has been updated

When you submit an online GP request through our website or the NHS App, you may be offered suggestions about other NHS services that can offer direct advice or treatment.

We have made this change to show you more options to help you manage your health, but you can always still choose to contact us.

Which health problems will patients be signposted for?

The health problems Accurx will signpost for are:

• Cough
• Urinary Tract Infection (UTI)
• Sore throat
• Back pain
• Mental health problem
• Sprain, strain or other minor injury
• Impetigo
• Shingles
• Infected insect bite
• Earache
• Sinus infection (sinusitis)
• Hay fever

Note: Patients under 16 years old will not see signposting.

Patient Support: Why am I being signposted to other services? | Accurx Help Centre